We advocate original design and diversified trend attitudes, and integrate the idea of "play and trend" into every product. Cuteness, innovation, and individuality are our characteristics.
Material: RESIN
Style: Japan Style
SIZE: Annotated in the picture
Each of our products is hand painted and colored.
Shipping: We're thrilled to connect you with unique products from around the world! While our extensive inventory allows us to offer incredible variety, most items are lovingly crafted and housed overseas. This means your journey to discovering your new favorite mug takes a bit longer, but the wait is truly worth it!
Delivery Timeframes: Most orders reach you in 2 weeks. We'll keep you updated every step of the way, and let you know if there's ever an unexpected delay.
Global Advantage, Local Support: Our overseas partnerships enable us to source high-quality, authentic products at incredible prices. While your items travel the globe, our dedicated U.S.-based customer support team is always here to answer questions and ensure a smooth shopping experience. You'll receive tracking information for your order, allowing you to follow its journey to your doorstep.
We've got your back: We understand that sometimes things don't go as planned. That's why we offer a hassle-free return process within 14 days of your order delivery. We'll cover the cost of return shipping.
What qualifies for a free return?
You can return any item for a full refund if it is:
Q: How long will it take to receive the item(s)after payment?
A: About 7 weeks.
Including:3-7 days to draw (May be little delay during peak times) + 3 weeks to produce+ 2 weeks to ship
Please note that we provide free update service, so if you want to change the design please reply our confirm email within 2 days. And if you need us to re-draw the portrait, we may need more time to complete it and ship it to you.
In this case, the delivery time may extend from 3-4 weeks to 4-5 weeks, generally it depends on how you want to modify the painting.
Compared with ordinary products, customized products require you to wait more time, but please believe that the waiting is worth it, you will receive a beautifully packaged, well-drawn, textured portrait by the artist.
We ship worldwide. Please note, we can't ship Express to a PO box.
Standard Shipping may not be available to some remote locations. If your address is deemed a remote location, it will be shipped using the best alternative shipping service.
We use Yun express, CNE, USPS, UPS, DHL or FedEx to ship our order based on your location and available inventory.
The shipping frame may face delay issue due to Holiday, Covid 19 and natural disaster, our packages may take longer than usual to reach you.
Is my photo good enough?
Most photos work perfectly in our designs. Photos taken on a mobile phone too! Don't worry, we always check your photo.For best results, make sure to:
- Upload the highest possible resolution (2000x2000 recommended)
- Photo is taken in (day)light
YES, all orders are shipped with tracking. You'll receive the tracking number, as well as delivery updates, via email and/or sms.
Can I see the artwork before it gets made?
Absolutely YES! We provide confirm and update serivce for Canvas and Manual Printed Plant Pot. For ceramic items, because of technical problems, we can't provide you with draft drawings, almost all ceramic products are produced directly.
Yes! We can draw any pet you like. We've drawn dogs, cats, horses, bunnies, mice, snakes, spiders, turtles, goldfish, ducks, and more!
We often create portraits of pets that have crossed the rainbow bridge. We can always work with our customers and make it work even if they do not have a clear photo of their pet. Our artists are very talented at what they do!