Shipping
For Sculpture Items（including ceramic products, Plant Pot）
6-7 weeks to make + 2 weeks to ship = 8-9 weeks
As each item is handcrafted, during busy seasons or higher order volumes, it may take longer, but it is worth the wait.
Customized Sculpture Items are non-refundable after 24 hours of ordering due to the time and effort required by our artisans. These items are made to order and cannot be resold.
Our artists put a lot of effort into creating these pieces. Requesting a refund would unfortunately render the artist’s efforts in vain, which greatly impacts their livelihood. We sincerely appreciate your understanding and support for the hard work that goes into each piece.
For Canvas Items
The Total Time（13- 24 working days） = Shipping Time（7- 14 working days） + Production Time（6-10 working days）
The Production Time = Painting Time（3-5 working days） + Printing Time（3-5 working days）
*Attention: We will have an art preview to you within 3-5 working days（Painting Time） after you place your order.
Once you approve it, we will spend 3-5 working days（Printing Time）to print it.
The shipping may take 7-14 working days.
So it might take 13-24 working days（The Tatol Time）for you to receive the artwork. We know it's a little bit long but we would rather you receive your canvas slightly later and be happy with it than receive it quicker and be disappointed.
We ship worldwide. Please note, we can't ship Express to a PO box.
Standard Shipping may not be available to some remote locations. If your address is deemed a remote location, it will be shipped using the best alternative shipping service.
We use Yun express, CNE, USPS, UPS, DHL or FedEx to ship our order based on your location and available inventory.
The shipping frame may face delay issue due to Holiday, Covid 19 and natural disaster, our packages may take longer than usual to reach you.
Shipping time
| Country/Region | Standard | Expedited | Express |
| USA | 7-14 days |
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| UK |
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| Canada |
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| Australia |
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| Europe |
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| Germany |
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| France |
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| Italy |
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5-7days |
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**Please note the above timescales are business days.
Shipping fee will be reflected upon checkout. Free (Standard) shipping on order Over $150.
| Country | Standard | Expedited | Express |
| USA |
$7.99 |
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| UK |
$7.99 |
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| Germany, France, Spain, Austria, Bulgaria, Greece, Italy |
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| Rest of Europe |
$7.99 |
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| Japan, Singapore, Malaysia, South Korea |
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| Middle West |
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| Hong Kong |
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Rest
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| Remote Areas |
$15
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